BlueSky Designs offers a 30 day money back guarantee.
To be eligible all returned items must be in new condition.
All items are subject to a 10% restocking fee.
Returns will only be accepted from the original purchaser.
For items not purchased directly through BlueSky Designs please contact the distributor through whom the original purchase was made.
Please contact BlueSky Designs prior to returning materials to obtain a Return Merchandise Authorization (RMA) number and reference the original order number on all shipments if possible.
BlueSky Designs offers a one year warranty on the Mount’n Mover line of products. Warranty does NOT cover repairs for damage resulting from misuse, such as collisions, failure to properly attach the mount securely, or poor set-up and care. If documentation of the original purchase is not supplied, warranty period will be determined as twelve months from the date of manufacture as determined by the serial number per BlueSky Designs records. For any servicing for a Mount’n Mover – please fill out our Service/Upgrade Form and we will contact you from there.
The 1 year warranty covers:
If your Mount’n Mover is outside the 1 year warranty, we offer an affordable repair service where you can opt for a loaner Mount’n Mover for uninterrupted mounting.
Repairs include:
Diagnostics and repair will take no longer than 5 business days from BSD receipt of the repair shipment. All repairs are guaranteed for 30 days from receipt of your mount. Please note that repaired mounts may feel differently than the original mount, but all outgoing mounts will have passed our inspection tests.
For absolute mounting peace of mind – you can choose to lengthen our extensive 1 year warranty for just $149/year.
Extended warranties include a loaner for anytime your Mount’n Mover is not working right, and BlueSky Designs will cover all shipping*
Any questions?, contact us!.